• Slideshow

Reputation Management

You’ve worked hard to make your business the success it is and now you have to maintain it. Your online reputation is an integral part of your business management and website maintenance because most of the business today is done via the internet. The reputation you have worked so hard to build can be destroyed in a matter of minutes online.

As a business owner in the hospitality industry, you know that a good review of your accommodation is necessary to the continued good of the business. Sites like TripAdvisor and Expedia are where potential guests go before booking their stay with you or your competition and so it is necessary for you, the business owner, to keep up with what’s being said about you and using that to your advantage or address the negative feedback that’s being posted. It’s a fact of business that you cannot please everyone, but letting people know you care goes a long way towards turning those negatives to positive action.

Unfortunately the monitoring of these many sites may consume more time than you have available which is where we come in. The staff of DobayDesign has the technology to monitor sites such as:

  • TripAdvisor
  • Expedia
  • Google
  • Online press/news releases
  • Facebook
  • Twitter
  • Flickr
  • YouTube
  • And any blog or website that mentions your brand name

You can use the reports generated to quickly view your statistics of good vs. bad reviews, strengths and weaknesses in your businesses as well as the strengths and weaknesses in your competition for marketing purposes.

DobayDesign staff will meet with you each month to go over the reports and to outline a strategy of response to these different factors and also how to leverage yourself via the social media sites such as Facebook and Twitter. Because an active online presence combined with a good search engine visibility will generate more quality traffic and bookings to your business.

Contact us today to see what we can do for you!